Terms & Services

1. Agreement to terms

By accessing our website, creating an order, subscribing to emails, or otherwise using our services, you agree to be bound by these Terms & Services and our Privacy Policy. If you do not agree, please discontinue use of the site. We may update these Terms from time to time; material changes will be posted on this page with a revised date. Continued use after changes constitutes acceptance.

2. About Digitex Print

Digitex Print operates an online storefront specializing in consumer electronics, digital accessories, smart home devices, creative tools, and related merchandise. Product descriptions, specifications, and images are provided for informational purposes. While we strive for accuracy, minor variations in color, firmware version, or bundled accessories may occur based on manufacturer revisions.

3. Eligibility and accounts

You must be able to form a binding contract to place an order. You are responsible for maintaining the confidentiality of any credentials associated with your interactions with us and for all activities conducted with your email address. Notify us promptly if you suspect unauthorized use.

4. Product information and availability

Catalog listings include model names, technical specifications, compatibility notes, and pricing in the currency displayed at checkout. Items are subject to availability. We may limit quantities, refuse orders, or cancel transactions when products are discontinued, mispriced due to error, or unavailable from suppliers. If an order is canceled after payment, we will issue a refund to the original payment method where applicable.

5. Pricing, promotions, and errors

Prices may change without notice except for confirmed orders. Promotional codes, bundle discounts, and flash sales are valid only during stated periods and cannot be combined unless explicitly allowed. If a typographical or system error affects pricing or product description, we reserve the right to cancel the order and offer you the option to reorder at the correct price.

6. Orders and confirmation

Submitting the checkout form on our shop page constitutes an offer to purchase. An order is accepted when you receive a confirmation message stating: “Thank You! your order received, one of our representative will contact you.” Until that confirmation, we may decline orders for any lawful reason. Our representatives contact you by email to verify configuration, shipping preferences, and payment instructions.

7. Payment

Accepted payment methods are displayed during the order confirmation process. You represent that you are authorized to use the selected payment method. We may perform verification checks to prevent fraud. Failed or reversed payments may result in cancellation or delay of fulfillment.

8. Shipping and delivery

Estimated delivery windows are communicated by email after order verification. Shipping carriers and service levels depend on product type, destination, and inventory location. Title and risk of loss pass to you upon delivery to the carrier unless otherwise required by applicable law. You are responsible for providing accurate delivery details during email coordination.

9. Returns, exchanges, and warranties

Return eligibility depends on product category, condition, and manufacturer policies for electronics. Opened software, activated digital licenses, and personalized items may be non-returnable. Hardware covered by manufacturer warranty must be handled according to the warranty card included with the product. Contact us by email to initiate a return authorization before sending items back. Unauthorized returns may be refused.

10. Client-side cart

Our website uses browser storage to maintain your cart and wishlist locally on your device. Clearing browser data may remove cart contents. The cart does not reserve inventory until an order is confirmed by our team.

11. Acceptable use

You agree not to misuse the site, including attempting to gain unauthorized access, scraping content in violation of these Terms, interfering with security features, or using the site for unlawful purposes. Automated ordering bots or fraudulent chargeback activity may result in permanent refusal of service.

12. Intellectual property

All content on digitexprint.com—including logos, layout, text, graphics, and curated product photography—is owned by Digitex Print or licensed to us. Manufacturer names and trademarks belong to their respective owners. You may not reproduce, distribute, or create derivative works without written permission, except for personal, non-commercial viewing.

13. Third-party links and services

Our site may link to manufacturer support pages, review platforms, or social networks. We do not control third-party sites and are not responsible for their content or privacy practices. Social sharing links are provided for convenience only.

14. Email communications

By subscribing, you consent to receive marketing emails as described on the subscribe page. You may unsubscribe at any time via the unsubscribe page or link in emails. Transactional messages related to orders or account security may still be sent.

15. Disclaimers

The site and products are provided “as is” and “as available” to the fullest extent permitted by law. We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Electronics performance depends on environment, configuration, and compatible accessories; we do not guarantee uninterrupted operation of third-party services or cloud features.

16. Limitation of liability

To the maximum extent permitted by law, Digitex Print and its team shall not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or business interruption arising from use of the site or products. Our aggregate liability for any claim relating to a product or these Terms is limited to the amount you paid for the relevant order.

17. Indemnification

You agree to indemnify and hold harmless Digitex Print from claims, damages, and expenses arising from your violation of these Terms, misuse of products, or infringement of third-party rights.

18. Governing law and disputes

These Terms are governed by applicable consumer and commercial laws in your jurisdiction of residence where mandatory protections apply. Before formal proceedings, you agree to contact us by email to seek an informal resolution. If a dispute proceeds, competent courts or alternative dispute mechanisms as required by law may be used.

19. Severability

If any provision is found unenforceable, the remaining provisions remain in full force. Failure to enforce a right does not waive that right.

20. Contact

For questions about these Terms, use the Contact Us form on digitexprint.com. We respond to legal and order inquiries by email.